Questions and answers

Online credit is one way to speed up the process of getting a loan, but to get the funds as quickly as possible, here are some simple tips from our experience processing tens of thousands of credit files: first, check that your supporting documents (identity document, salary slip, tax notice, proof of address, account statement, bank account statement, credit agreement) are valid. Then send them to us at the following address info@bestcompagny.com, after completing the loan application form on our site.

BEST COMPAGNY ® asks you for the supporting documents required by law or in accordance with the practices of banking establishments. The precise list of supporting documents that we ask for is sent to you by e-mail. We do not ask you for originals, you will simply have to send us these documents by email and electronically sign your contract. Note that we are simplifying the procedures for borrowers who have already had a first loan with us.

You are on your computer and do not have anything to scan or print your receipts? All you have to do is use your smartphone to photograph your receipts. Then send them to us via email at: info@bestcompagny.com.

The supporting documents accepted by us are as follows: Identity document, Pay slip, Tax notice, Proof of address, Account statement, Bank account statement, Credit agreement.

The analysis of the file submitted by the Borrower is carried out exclusively by the internal teams of BEST COMPAGNY ®, which ensures the confidentiality of the information. Unlike many of our competitors. Throughout your credit at BEST COMPAGNY ®, your personal data remains confidential. Consult the legal notice of BEST COMPAGNY ® to find out more.

BEST COMPAGNY ® has a legal obligation to verify your identity. Following the analysis of the information you give us when you subscribe, BEST COMPAGNY ® may, if necessary, refuse your loan request. Indeed, we do not wish to offer credit to people who could not repay it, and this both out of respect for Borrowers and Investors-Lenders (how would we repay them?).

At any time, you have the option of opposing the commercial prospecting of BEST COMPAGNY ®, by clicking on the “unsubscribe” link in our newsletter.

You can exercise your right of access to personal data concerning you, have them rectified, deleted or oppose their use for prospecting purposes by contacting the following address: info@bestcompagny.com .

BEST COMPAGNY ® has its registered office at: 23 Rue Saint-Ferréol, 13001 Marseille - France.

BEST COMPAGNY ® opened on January 16, 1996, following a 15-month participatory process in which our 57 founding members worked collaboratively to shape our philosophy, principles, policies, value system and our operational platform.